Contact Us

Every page on this site is meant to explain how non GamStop casinos actually work for UK players: how sign-up differs, what limits and verification look like, how payments move, and what sits behind a bonus headline. If something we have written is unclear, out of date or simply wrong, we would genuinely like to hear about it. Reader messages are one of the main ways our team keeps the detail accurate.

How to reach us

The simplest route is email: info@ippoippojapanese.co.uk. A clear subject line helps, such as "Correction: withdrawal methods" or "Question about verification page", so your message reaches the right person on the first read.

What we can help with

• Corrections: if a brand's payment options, wagering terms or game providers no longer match what you see on its own site, tell us which page and what changed. A link or screenshot from the casino's terms speeds things up.
• Feedback: whether a guide answered your question or left a gap, both are useful to know.
• General site questions: how our pages are organised, how a comparison is structured, or where to find a particular explanation.

What we cannot do

We are an independent information site, not a casino or a payment provider. We have no access to anyone's player account and cannot look into deposits, delayed withdrawals, bonus disputes, closed accounts or verification requests. For any of those, please contact the casino's own customer support directly, as only the operator holds your account records and can act on them.

When to expect a reply

We read every message and usually respond within a few working days. Corrections that need checking against a casino's published terms can take a little longer, and we will let you know once a page has been updated where relevant.

Any personal details you share with us are handled as described in our privacy policy, and we only use them to respond to your enquiry.

This site is intended for readers aged 18 and over; if gambling is causing you concern, free confidential support is available from GamCare and BeGambleAware.